Engine RED Solutions, Inc. - Crew Management Software Solutions

Bureau of Food and Drug (BFAD)

Case Study One: Bureau of Food and Drug (BFAD)

The Challenge

To provide technical consultancy on how to go about implementing an enterprise-wide business solution that will address the core competencies of the bureau as a government unit. It comprises of the following functions to the citizens of this country who are in the business of food and drug manufacturing, importing, distributing, selling, and repacking:
1) Licensing of Business Establishment
2) Product Registration
3) Product Monitoring

Engine RED analyzed existing business and work processes and conceptualized an integrated browser-based system that will transparently and securely connect the 7 major divisions of the bureau:
1) Public Assistance Information Compliance Division.
2) Product Services Division with the 3 sub-divisions of Food, Drug and Cosmetics.
3) Regulatory Division I (Distributors, Importers and Retail Outlets)
4) Regulatory Division II (Manufacturers, Repackers and Traders)
5) Laboratory Services Division
6) Legal Information and Compliance Division
7) Office of the Director

Users will be able to manage information at a faster level. Manual tracking of working documents will be eliminated. Each division can share user input and data from one central repository of business licenses and certificate of product registration information. They will be able to serve more clients and receive less complains on application delays.

Contact Person: Mr. Hector Maglalang
MOST / US Agency for International Development (USAID)
Phone: +63 (2) 524-5366

Total Quality Machines, Inc

Case Study Two: Total Quality Machines, Inc

The Challenge

To provide an engine that would address the problems from the different areas of their computer distritution and retail business operations:
1) Product and Pricing Management
2) Electronic Customer Relationship Management
3) Support Services Management

Engine RED delivered a company-wide, browser-based system comprising of 7 major modules integrated using Web technologies. The major components of the system are: User Access management module, Product and Pricing Management module, Client Management module, Order Request and Tracking Module, Service Repair Inventory and Management module, Scheduled Mass Mailing module, Technical Drivers Management module.

TQM's clients can download real-time updated pricelist of their products from the web. This saves the company on paper and faxing cost. In addition, customers can now view, order and track their purchases, service repair requests from the web. Employees, on the other hand can now conveniently track and respond faster to all PC equipment pull-outs and service requests through their computers inside the company network.

Contact Person: Charlie Co
Total Quality Machines, Incorporated. - President
Phone: +63 (2) 526-4503 loc. 21

Blue Manila, Inc

Case Study Three: Blue Manila, Inc.

The Challenge

To provide an enterprise-wide business solution that will address the core operational processes of a 1st class crewing agency to international ship owners. Areas of key business processes include:
1) Efficient processing and update of crew information.
2) Integration of Crewing and Allotment to eliminate double entry.
3) Crew Planning

Engine RED delivered Poseidon, a company-wide, browser-based system comprising of at least 9 major modules integrated using Web technologies. Modules included are:
1) Job Order and Applications Management
2) Crew Management and principal integration services
3) Documents Management including government mandated docs (POEA Contract, Seaman’s Info Sheet, etc)
4) Principal-Vessel-Wagescale Management
5) Sea Service and Crew Planning
6) Allotment and Payroll
7) Protection & Indemnification Management
8) Trainings and Seminars Management
9) Union Membership Management

Blue Manila users eliminated double entry from the 2 closely tied-up departments: Crewing and Accounting. This goal was achieved by creating a single source of database that is securely managed over the network. Physical retrieval of old crew files can now be done anywhere (any PC) in the company and if allowed, outside the network. Processing time for allotment data was reduced down to 10-20% of the old record time of 2-3 weeks. Sharing of user comments related to crew and allotment is more efficient and manageable. Management of certifications and documents can now be scanned and shared meaning, manual tracking of working documents may now be eliminated. Employee productivity and process efficiency increased at least 30% due to sharing of a single source of data that can be considered ‘true and correct’ through system-wide validation of info during user input.

Contact Person: Francis Arcellana
Blue Manila, Inc - President / Chief Executive Officer
Phone: +63 (2) 706-4951